Certified Professional Public Buyer (CPPB) Practice Test

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What should an agency take after a disaster to ensure improvement of the Continuity of Operations Plan?

A. conduct a final accounting of expenses
B. confirm completion of documentation
C. confirm alignment with jurisdictional COOP
D. conduct an after-action review

The correct answer is: D. conduct an after-action review

Conducting an after-action review is a critical step for an agency to take following a disaster in order to enhance the Continuity of Operations Plan (COOP). This review provides a structured way to assess the agency's response during the disaster, identifying strengths and weaknesses in performance. It allows for a comprehensive evaluation of what worked well and what did not, facilitating the identification of gaps in procedures and resources. The insights gained from this review can then inform necessary adjustments to the COOP, ensuring that it is more effective and better prepared for future incidents. By systematically analyzing the incident, agencies can implement lessons learned, fostering continuous improvement and resilience in their operations. This process not only enhances the overall preparedness of the agency but also helps to instill confidence and trust in the community it serves.