Certified Professional Public Buyer (CPPB) Practice Test

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What occurs during norming in group interactions?

  1. Members agree on a common goal

  2. Roles are assigned randomly

  3. Tasks are given without discussion

  4. Individuals work in isolation

The correct answer is: Members agree on a common goal

During the norming stage in group interactions, members begin to establish a cohesive framework for collaboration. This phase is characterized by the alignment of group members towards a common goal. As individuals share their perspectives and experiences, a sense of trust develops, leading to open communication and a more supportive environment. This collaboration fosters group identity and encourages cooperation, allowing the team to effectively work together towards achieving their objectives. In contrast, the other options describe behaviors that do not align with the norming stage. Random assignment of roles may occur in earlier phases, but during norming, roles are typically defined based on members' strengths and the group's needs. Giving tasks without discussion eliminates the collaborative element essential in norming, where input and consensus are valued. Working in isolation runs counter to the spirit of teamwork that emerges in this stage, where members begin to work harmoniously together rather than separately. Thus, the norming phase is fundamentally about agreement and cooperation towards shared goals.