Certified Professional Public Buyer (CPPB) Practice Test

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What has increased the use of websites in procurement?

Their rebuilding cost
Their ease of use
Their role as a communication channel
Their ability to enhance customer loyalty

The correct answer is: Their role as a communication channel

The increased use of websites in procurement can be attributed largely to their role as a communication channel. Websites facilitate the exchange of information between buyers, suppliers, and other stakeholders effectively. They allow for the dissemination of vital information regarding procurement processes, product availability, and updates on policies or regulations. This real-time communication capability helps streamline procurement activities, enhances transparency, and promotes collaboration among all parties involved. While ease of use is a significant factor that contributes to increased website usage, the core aspect that underscores their growth in the procurement realm is how they serve as a vital conduit for communication, enabling smoother interactions and decisions. This functional quality of websites makes them indispensable in modern procurement practices.