Certified Professional Public Buyer (CPPB) Practice Test

What does ambiguity in roles during group interactions lead to?

1. Increased productivity

2. Confusion and inefficiency

3. Better teamwork

4. Clear communication

The correct answer is: Confusion and inefficiency

Ambiguity in roles during group interactions often leads to confusion and inefficiency. When roles are not well-defined, team members may be unclear about their responsibilities and how they fit into the larger objectives of the group. This uncertainty can result in overlapping duties, missed tasks, or a lack of accountability, which hinders the overall progress of the team. Additionally, when individuals do not know what is expected of them or how to communicate effectively about their roles, it can create frustration and misaligned efforts. To function effectively, it is essential that each member understands their specific responsibilities and how they contribute to the team's goals. Thus, clarity in roles promotes efficient collaboration and workflow, while ambiguity disrupts it.