Certified Professional Public Buyer (CPPB) Practice Test

Disable ads (and more) with a membership for a one time $2.99 payment

Prepare for the Certified Professional Public Buyer Test with our engaging materials. Access multiple choice questions with hints and detailed explanations. Start your journey to certification success today!

Each practice test/flash card set has 50 randomly selected questions from a bank of over 500. You'll get a new set of questions each time!

Practice this question and more.

What should an agency do first when dealing with poor contractor performance?

Terminate the contract for poor performance
Contact legal representative for breach of contract
Contact the on-site supervisor again
Contact the contractor to resolve the issues

The correct answer is: Contact the contractor to resolve the issues

When addressing poor contractor performance, the initial step an agency should take is to communicate directly with the contractor to resolve the issues. This approach focuses on collaboration and problem-solving, which is essential in contractual relationships. Engaging with the contractor allows the agency to identify the specific areas of underperformance, understand the reasons behind it, and work towards mutually agreeable solutions. Open dialogue can often lead to the contractor taking corrective action to improve their performance, thereby maintaining a working relationship and avoiding the more drastic measures of termination or legal actions. This step is in line with best practices in contract management, emphasizing the importance of resolution efforts before escalating to punitive actions. Taking this approach can also save time and resources that would otherwise be spent on contract termination or potential litigation, as well as preserving the relationship for future projects. Understanding the contractor's perspective ensures that the agency has a complete picture before making any significant decisions that could impact the relationship and project outcomes.