Certified Professional Public Buyer (CPPB) Practice Test

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What role does human capital play in a COOP?

It is not relevant to continuity planning
It’s essential for staffing critical functions
It only matters in budget discussions
It refers to financial resources in the organization

The correct answer is: It’s essential for staffing critical functions

Human capital plays a crucial role in a Continuity of Operations Plan (COOP) as it encompasses the skills, knowledge, and abilities of the workforce that are essential to maintain and perform critical functions during and after an unexpected disruption. Effective staffing of critical roles ensures that the organization can continue to operate effectively, even in challenging situations. Having trained and competent personnel is vital for decision-making and executing tasks necessary for operational resilience. Their expertise and capabilities directly influence the organization's response to emergencies and continuity of service delivery, thereby ensuring that essential functions are preserved. In contrast to this understanding, human capital is not irrelevant to continuity planning or confined solely to discussions about budget. It transcends financial resources, focusing instead on the organizational capability derived from its people. This makes human capital a fundamental component of effective COOP development and execution.